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Tiara wins gold for blackbox cooking and Nescafe tarik
LABUAN:Zuraidah Abd Wahid and Kelvin Koh Kenny did Tiara Labuan Hotel proud by bringing home the gold medal for blackbox hot cooking and Nescafe tarik from the Sabah Hospitality Fiesta competition held in Kota Kinabalu recently..
In the commis-demi professional class competition where participants had to prepare and present, within 60 minutes, a dish from ingredients that were unveiled only during the competition, Zuraidah beat over 20 others with the highest total score of 95 points, given for miss-en-place and cleanliness, correct professional preparation, arrangement and presentation/innovation and taste.
“I feel this win is my reward to my mentor, the hotel’s executive Chef, Sunny Kok, who has given me the opportunity and coached me in what I know about cooking today. It’s my payback to Tiara”, said Zuraidah, the petite 34-year-old mother of 2 teenagers, who has been with Tiara for five years.
Kok, who has clocked over 40 years of culinary experience commented, “It’s indeed very heartening to see how Zuraidah who had successfully worked her way up with us in the kitchen, starting without any formal hospitality industry training, could grab gold in the statewide contest. It’s a testament of her commitment, talent and responsibility”.
Meanwhile, banquet supervisor Kelvin’s gold medal from the Nescafe tarik show display contest, that saw 16 participants, came as a big surprise to himself.
“It’s my first time in a competition and when my name was not announced in the diploma, 3rd and 2nd placing, I assumed I was going home empty handed”, he said
When asked what his winning secret was, the soft-spoken 24-year-old shyly smiled, and, a work colleague who was at the scene chipped in that Kelvin’s movements and showmanship that integrated very well with his choice of dangdut music was outstanding and very impressive.
In the two-day fiesta on 24th and 25th October co-organized by Malaysia Association Hotel, Sabah/Labuan Chapter and Asian Tourism Institute that saw a record-breaking registration of 233 hotels and 70 colleges, Tiara’s delegation of eleven also brought home two silvers, one by Rebiah Sami for table setting and the other by Muhammad Syafiq Medil for bartender flair.
In the bag were also four bronze medals won by the team of Ratna Lair and Nur Syaza Jefry for Decorated Dummy Wedding Cake, Welter Mika Pangerian for bartender flair, Andrew Kaya Dawat for Nescafe tarik and Dy Rahimah Bt Kurus for seafood platter
Two Diplomas were also won. Mohd Suffindi Mat Bahir received one for table setting while Redeldino Yadun won another for professional bed making.
“I’m glad that Tiara, the only representative from Labuan, participated in the event because it’s good to make the presence of the island felt in Sabah, since we are geographically quite isolated from the mainstream of tourism activities”, said Carrol Wong the hotel manager.
Tiara Labuan wins World Luxury Hotel Award
LABUAN: Tiara Labuan Hotel is proud to be conferred the
Country Winner for Luxury Villa Resort
at the 2013 World Luxury Hotel Awards Gala Ceremony in Phuket, Thailand on 1st November 2013.
The World Luxury Hotel Awards is positioned as the pinnacle of achievement for luxury hotels worldwide, setting the benchmark for world-class facilities and unsurpassed service standards. Voted by hotel guests, travel agents and tour operators, award winners are recognized as hotels that have exceeded beyond the normal call of duty.
“It is a great honor to receive this international award. It serves as a testimony to Tiara’s continuous pursuit of outstanding service quality as well as a great encouragement for the team to constantly uphold the Tiara Core Values of ‘Trust, Respect, Teamwork, Passion & Exceptional Service’ to make every guests’ stay a truly memorable one with world–class facilities and delivering service from our heart”, said John Chin, General Manager of Tiara Labuan Hotel.
“We would like to express our sincere thanks and appreciation to all those who supported and voted for Tiara Labuan Hotel. It will spur us on to further improve in our services and products”, added Chin.
Meanwhile, Marinique de Wet, Director of the World Luxury Hotel Awards said, “Our belief is that service excellence is the most critical factor in a hotel’s measure as a luxury hotel and winning a World Luxury Hotel Award would enhance performance levels if industry peers can be judged against other major players in the field. We can always be inspired to greater levels of excellence, meaning, exceeding customer’s expectations and paying attention to detail”.
Tiara Hotel contact person: Kenneth Koh
hp:
019 8538475Fax:
087 410195
e-mail:
kennethkoh19@gmail.com
Tiara Labuan Hotel Earns 2012 TripAdvisor Certificate of Excellence
Labuan : Tiara Labuan Hotel is delighted to have received a TripAdvisor Certificate of Excellence award. The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. To qualify for the Certificate of Excellence, Tiara 's has maintained an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.
"We strive to offer our guests a memorable experience, authentic hospitality and are deeply grateful that they have taken the time and effort to share their experiences through the respected channel of TripAdvisor. We remain committed to exceeding guest expectations and TripAdvisor remains a useful tool for us to monitor satisfaction levels." said Mr John Chin , Resident Manager of Tiara Labuan Hotel.
"TripAdvisor is pleased to honor exceptional businesses for consistent excellence, as reviewed by travellers on the site," said Christine Petersen, president of TripAdvisor for Business. "The Certificate of Excellence award gives highly rated establishments around the world the recognition they deserve. From exceptional accommodations in Beijing to remarkable restaurants in Boston, we want to applaud these businesses for offering TripAdvisor travellers a great customer experience."
Tiara is a perfect blend of city conference and resort hotel and has been awarded International Hotel Award Asia Pacific - Highly Commended awards recently.
TripAdvisor® is the world's largest travel site, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor-branded sites make up the largest travel community in the world, with more than 50 million unique monthly visitors*, and over 60 million reviews and opinions. The sites operate in 30 countries worldwide, including China under
daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to TripAdvisor's millions of monthly visitors.
Thank You.
John Chin / Resident Manager
Tiara Labuan Hotel
Jalan tanjung batu
87007 F .T. LABUAN
EAST MALAYSIA
TIARA LABUAN HOTEL WINS ASIA PACIFIC AWARD
LABUAN: The best hotels, hotel architecture, interiors, construction and design across the entire Asia Pacific region were celebrated at The J W Marriott Hotel in Kuala Lumpur on 27 April. The leading companies behind these winning hotels and hospitality projects were invited to attend to receive the prestigious awards. The Asia Pacific Hotel Awards in association with HSBC Bank Malaysia Berhad is a hotly contested competition, which includes categories for specific types and sizes of hotel.
Tiara Labuan Hotel, nestled amongst a lush landscape at Tanjung Batu, offering accommodation ranging from deluxe timber chalets, modern apartment suites to 5-room villas that surrounds two swimming pools, won the “Highly Commended Award” 2012-2013 in the Resort Hotel category for Malaysia.
Mr Chai Tze Khee, the managing director of Tiara, a resort within the city, carrying the Home of Tropical Experience tagline, said, “I am happy and humbled by this award. Credit must go to our resident manager, Mr John Chin, for his leadership and the Tiara team, for their dedication. It would spur us on to further focus on our quest to provide the services and facilities expected by our guests”.
“My gratitude goes to everyone who has patronized Tiara. Our development is made possible through their support and I believe this award brings honour to not only the hotel, but to the Federal Territory of Labuan as a whole”, added Chai, who is also the managing director of Palm Beach Resort and Spa, a 245-room property situated on 17 acres of private beach and garden at Manikar Village here.
These awards, combined with the other regional hotel awards’ programmes for Arabia, Europe, Africa and the Americas, form the globally renowned International Hotel Awards. Judging was carried out through a meticulous process involving a panel of over 20 experts covering every aspect of the hospitality business. Top scoring winners of five-star awards will now go forward to be re-judged against those from the other regions to determine the ultimate World’s Best winners.
President of the International Hotel Awards, Stuart Shield, said, “Speaking on behalf of myself and the judging panel, I can say that we have been staggered by the response from the Asia Pacific region in this, the second year of the specific Hotel Awards’ programme. I was delighted to have the opportunity to meet so many professionals from the pinnacle of the Asia Pacific hospitality industry and wish them every success in the future.”
Director, Malaysian and Multinational Corporates, HSBC Bank Malaysia, Alvin Tay, said, “HSBC is proud to participate in this Summit given the Bank’s continuous support to the growth of the hospitality and property development industries in Malaysia and the Asia-Pacific region. With HSBC Group’s extensive global network and international experience of more than 145 years, we have the capability and capacity to fulfil the industries’ domestic and cross-border needs through our innovative financial solutions.”
For further information contact the director of operations Paul Wright on +44 (0) 1245 35 88 77 or visit
www.ihotelawards.com
Tiara Hotel contact person: Kenneth Koh
hp:
019 8538475Fax:
087 410195
e-mail:
kennethkoh19@gmail.com
